HealthNeeds you Reasoning active Call minutes 0%

Authority · this thread

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New mandate·New wallet·Approvals 1 pending

Read brief

Needs you medium priorityHealth

Book a GP appointment

Book a routine GP phone appointment at a time that fits around work.

40% complete

Current status

You've had a cough for a week. The NHS app shows no routine slots this week — Morgan prepared a call script for Meadow Surgery and checked your calendar. Approve a short call to book a phone consultation.

Autonomy in scope · Book a GP appointment

Reasoning

Executing

Drafting a customer-safe status update from Cursor's findings.

Working under mission mandate — no broad system access.

Needs you · Book a GP appointment4h 0m

Approve a call to Meadow Surgery?

Book a routine phone consultation — 5-minute cap, script below.

Why: No online slots this week; a reception call is usually faster for routine appointments.

Will be carried out by Voice agent

Approval is locked to this exact action

Surgery: Meadow Surgery · 0117 496 0000
Budget: 5 call minutes

Call script

Opening: "Hi, I'm calling to book a routine phone consultation for Jamie Allard — persistent cough, no emergency symptoms."

Offer: Tue 16:00–18:00 or Thu 12:00–13:30.

Do not discuss clinical details — reception booking only.

Allowed

Ask for a routine phone GP appointment
Offer Tue afternoon or Thu lunch availability
Confirm surgery name and callback number

Not allowed

Discuss detailed symptoms
Request prescriptions or referrals
Book without reporting back slot options

Low — routine booking only. Agent cannot discuss clinical details or request prescriptions.

Confirmed on your device with Face ID — cryptographically signed and bound to this exact action.

Evidence — fragments

Symptom note

08:14

You

Dry cough · 7 days · no fever · wants routine GP phone slot

NHS

NHS app — no routine slots

08:16

NHS App

Online booking full this week · phone line suggested

Calendar availability

08:28

Tue 16:00–18:00 · Thu 12:00–13:30 free

Audit timeline

08:15Your note + NHS app screenshot captured
08:28Checked calendar — Tue PM and Thu lunch free
08:55Drafted call script for routine appointment
NowRequesting approval to call surgery

Next actions

Approve the scoped call to Meadow Surgery

Follow-up watchers

Symptoms noted for 7 days
Deadline approaching · Consider same-week slot

Agents assigned

Voice

Voice gateway

Scoped claim · expires in Completed · 4 min used

Clinic callback mission only

Reasoning

Claude / GPT

Mandate

Allowed

Call the surgery reception
Ask for a routine phone consultation
Read your calendar availability

Needs approval

Place the call
Confirm the appointment

Forbidden

Discuss detailed symptoms beyond 'routine cough'
Request prescriptions
Book without your slot choice

Wallet

Call minutes0 min / 5 min

Tool calls3 calls / 15 calls

Tools available

Voice gatewayGoogle CalendarNHS App (read)

Completion criteria

Appointment confirmed and added to calendar.

Controls

Approve next action Add instruction

Opening: "Hi, I'm calling to book a routine phone consultation for Jamie Allard — persistent cough, no emergency symptoms." Offer: Tue 16:00–18:00 or Thu 12:00–13:30. Do not discuss clinical details — reception booking only.