Book a GP appointment

Morgan · super-assistant

I've had a cough for about a week now — can you get me a GP appointment?

Sorry to hear that. There are no online slots at Meadow Surgery this week, but a quick reception call is usually faster for routine appointments. I've checked your calendar — you're free Tue afternoon and Thu lunchtime. I can call within a 5-minute cap and won't discuss clinical details, just book a routine phone consultation.

Mission created

Book a GP appointment

Today, 09:18

Needs you

You've had a cough for a week. The NHS app shows no routine slots this week — Morgan prepared a call script for Meadow Surgery and checked your calendar. Approve a short call to book a phone consultation.

Deadline approachingApprove the scoped call to Meadow Surgery

Needs you · Book a GP appointment4h 0m

Approve a call to Meadow Surgery?

Book a routine phone consultation — 5-minute cap, script below.

Why: No online slots this week; a reception call is usually faster for routine appointments.

Will be carried out by Voice agent

Approval is locked to this exact action

Surgery: Meadow Surgery · 0117 496 0000
Budget: 5 call minutes

Call script

Opening: "Hi, I'm calling to book a routine phone consultation for Jamie Allard — persistent cough, no emergency symptoms."

Offer: Tue 16:00–18:00 or Thu 12:00–13:30.

Do not discuss clinical details — reception booking only.

Allowed

Ask for a routine phone GP appointment
Offer Tue afternoon or Thu lunch availability
Confirm surgery name and callback number

Not allowed

Discuss detailed symptoms
Request prescriptions or referrals
Book without reporting back slot options

Low — routine booking only. Agent cannot discuss clinical details or request prescriptions.

Confirmed on your device with Face ID — cryptographically signed and bound to this exact action.

Call done — I reached reception and held two routine phone-consult slots for you:

• Tue 16:20 with Dr Okafor • Thu 12:40 with the duty GP Which one works? I'll confirm it and add it to your calendar.

Opening: "Hi, I'm calling to book a routine phone consultation for Jamie Allard — persistent cough, no emergency symptoms." Offer: Tue 16:00–18:00 or Thu 12:00–13:30. Do not discuss clinical details — reception booking only.