Refund for broken headphones
Get a refund or replacement for the defective headphones before the return window closes.
Current status
Return request sent to the retailer after your approval. Return window closes in 4 days. Morgan is watching for a reply and will follow up Friday if it's quiet.
Autonomy in scope · Refund for broken headphones
Reasoning
ExecutingDrafting a customer-safe status update from Cursor's findings.
Evidence — fragments
Order receipt
Amazon
Placed 12 May · £79.99
Product photo
Cracked left earcup hinge
Return policy
30-day window, defect covered
Return request
Sent 09:21
Audit timeline
- 09:12Matched receipt + photo to order
- 09:14Return window detected — 4 days left
- 09:16Drafted return request
- 09:20You approved the message
- 09:21Request sent to retailer
- NowWatching for retailer reply
Next actions
- Wait for retailer reply (follow-up Friday)
Follow-up watchers
Watching for retailer reply
Watching for reply
Follow-up scheduled Friday
Follow-up scheduled · Fri 10:00
Return window closes in 4 days
Deadline approaching · In 4 days
Agents assigned
Reasoning
Claude / GPT
Mandate
Allowed
- Match the order
- Check the return window
- Draft the claim
Needs approval
- Send the return request
Forbidden
- Accept store credit instead of refund
- Share payment details
Wallet
Tools available
Completion criteria
Refund confirmed or replacement dispatched.